Privacy Policy

Last updated: March 1, 2026

1. Who we are

Last Bite is a digital marketplace that connects food businesses with consumers interested in purchasing surplus food. We are incorporated in Trinidad and Tobago. When this policy refers to "Last Bite", "we", "us", or "our", it means the legal entity operating the Last Bite platform.

This Privacy Policy explains what personal data we collect when you use our website and services, how we use it, who we share it with, and what your rights are.

2. Data we collect

Account data

When you create an account, we collect your name and email address. If you register as a business, we also collect your business name and type.

Transaction data

When you place an order, we collect information about the transaction: the item ordered, price paid, business, and timestamp. Payment processing is handled by a third-party payment provider. We do not store your full card details.

Usage data

We collect information about how you use the platform, including pages visited, features used, and device information such as browser type and operating system. This is collected through standard web analytics.

Location data

If you allow it, we collect approximate location data to show you businesses near you. You can use the platform without providing location access by entering your area manually.

3. How we use your data

We use your personal data to:

  • Operate your account and process transactions
  • Send you order confirmations and relevant notifications
  • Provide customer support
  • Improve the platform based on aggregate usage patterns
  • Comply with legal obligations

We do not use your data for automated decision-making that has legal or similarly significant effects on you. We do not sell your personal data to third parties.

4. Legal basis for processing

We process your personal data on the following legal bases:

  • Contract performance: processing needed to operate your account and fulfil orders
  • Legitimate interests: improving the platform, preventing fraud, and maintaining security
  • Legal obligation: complying with applicable laws
  • Consent: for marketing communications (you can withdraw consent at any time)

5. Who we share data with

We share your data with third parties only where necessary:

  • Payment processors: to handle transactions securely
  • Cloud infrastructure providers: to host and operate the platform
  • Analytics providers: to understand aggregate usage patterns
  • Business partners: we share your order details with the business you ordered from, so they can prepare and fulfil your order

We require all third parties to handle your data in accordance with applicable data protection laws.

6. Data retention

We retain your account data for as long as your account is active. Transaction records are retained for seven years as required by financial regulations. Usage data is retained in aggregate for up to two years.

When you delete your account, we delete your personal data within 30 days, except where retention is required by law.

7. Your rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to processing based on legitimate interests
  • Withdraw consent for marketing at any time
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at info@lastbitefood.com. We will respond within 30 days.

8. Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. No system is completely secure. If you believe your account has been compromised, contact our support team immediately.

9. Cookies

We use cookies and similar tracking technologies to operate the platform and analyse usage. See our Cookie Policy for full details.

10. Changes to this policy

We may update this policy from time to time. We will notify you of material changes by email or through a notice on the platform. The date at the top of this page shows when the policy was last updated.

11. Contact

For questions about this policy or your personal data, contact us at:
info@lastbitefood.com